Diana Bisbal

VIRTUAL ADMINISTRATIVE ASSISTANT

an image of Diana Bisbal looking at the camera

Diana brings a unique blend of healthcare knowledge and customer service expertise to her role at Roubicek & Thacker Counseling. With a Bachelor of Science in Nursing from the Philippines and one year of clinical experience, she understands the importance of compassionate, attentive care. Her five years in customer service across healthcare, finance, and technical support have refined her ability to connect with clients and provide professional, responsive support.

What Diana loves most about working at Roubicek & Thacker Counseling is the welcoming, collaborative environment where team members genuinely support one another. The practice provides not only guidance but also the resources needed to thrive, creating a culture where both staff and clients can flourish. Her approach combines warmth with professionalism, making sure every person who reaches out knows they matter.

Outside of work, Diana finds inspiration and balance through cooking and motorcycle adventure rides. Traveling to new places and exploring nature helps her recharge and maintain the focus and resilience she brings to her work each day.

“I hope clients feel truly cared for and supported, knowing that I am genuinely here to help them. I want every interaction to leave them feeling heard, understood, and confident that their needs are my priority.”