What does it mean to be defensive?

When we are defensive, effective communication stops. Let’s consider what it means to be defensive. When someone is defensive they:

  • Make up excuses

  • Criticism or attack

  • Sarcastic

  • Blame: “It’s not my fault, if you hadn’t ___”

  • Complain instead of taking responsibility for their part

How To Stop Being Defensive:

70003-img.jpg
  1. Paying attention to what you are feeling physically can help you to recognize defensiveness. Our body has a physical reaction to a perceived attack. Most likely your body feels tense and you start thinking about what you can say back as a defense.

  2. Take a deep breath and remember that you are not in a battle!

  3. Just listen without thinking about what you are going to say next.

  4. When your partner has finished speaking, repeat what you heard and ask if you understood correctly. "If I heard you correctly, you are saying ..."

  5. If your partner becomes defensive, ask yourself if there was / is a better way to send your message.

When we are not defensive:

  • We assume responsibility for our part

  • We sincerely recognize our mistakes and apologize

  • We seek solutions to problems together

  • We agree to make changes and then do it

  • We recognize the feelings of our partner.

Remember "Seek first to understand, then to be understood." (Steven R Covey). No one is perfect at managing their defensive responses but consciously working on it helps us have better relationships. The more you work at being non-defensive, the better you'll get at it!

Here's a great and entertaining 3 minute video that illustrates this topic: